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How SAM Pro treating software installs that has "false" Active install?

KarloMarkM
Tera Contributor

Hello,

 

I would like to know the SAM Pro will still pick those software installs that has false Active install status when computing the Software Compliance report? Thanks!

1 REPLY 1

dreinhardt
Kilo Patron
Kilo Patron

Hi @KarloMarkM,

all install records with "Active Install = FALSE" are excluded from the reconciliation process and data is not included into the results.

 

Best, Dennis

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