Hi experts, I've entered a cost in the software model and the software entitlement. Also, Software Model (and linked entitlements) where I have assigned a cost are mapped to the correct Software Discovery Model as well, still True-up cost is coming ...
Hello All,I am trying to integrate the ServiceNow Instance to cisco webex. In my case, Webex has two different environment. 1) Fedramp - There is the additional security and encryption for FedRAMP and is designed for those NIST/CUI users (which are U...
In Xanadu version of ServiceNow, in software lifecycle reports (sam_sw_product_lifecycle_report_list) table, they are new fields added in relevant to vulnerabilities of the software, the newly added fields are 'Critical CVE count,' 'High CVE count', ...
ENTITLEMENT: Broadcom vSphere Enterprise PlusLICENSE METRIC: Per Processor (perpetual)LICENSES OWNED: 1461 LICENSES REQUIRED: 968COMPLIANCE POSITION: non-compliant WHY? WHY? WHY? WHY? WHY?
I have been struggling with this for a while now. What is the process for actually enabling a publisher pack?I thought it would be through plugins, but when I try to search for the Microsoft Publisher pack, there are no results showing.Any help is ap...
I have number of software listed in spreadsheet and need to create a request items for requesting software.now the question hunting me is do we need to create requested item for each software? or can we go ahead with one request item?the request proc...
Hello All,We have seen SN discovery & SCCM discovery overwrites software installation records. In software installation table, we have seen duplicates records but with different discovery source and versions. For example, CI is discovered by ServiceN...
Hi All,We use both SCCM and Intune as discovery sources for SAM. Unlike SCCM, Intune doesn't manage uninstallation well, meaning that you end up with multiple records of different versions of the same software, as mentioned, for example, in this gre...
Hi everyone,Integration is setup and able to retrieve data from Jira portal but for around 1000 users the last activity data on the subscription table is showing as Null... Can someone pls help on this.. Thanks
Hi,As part of a process to clean up Adobe Creative Cloud installations for one of my customers, we have been creating software models with conditions to consume certain installs. One of these models targets installations with versions starting with 1...
Hi, I need to create a field to store a duration time in hours and minutes, I need this field to have an arrow to increase or decrease the hours and minutes, I achieved it through a UI macro, how can I store these values in servicenow?
I have tried to activate the software asset management professional in PDI but it still shows as plugin activating and my instance doesnot wake up. Its been more than 2 days and the status still shows the same. i cannot use my PDI. Any help would be ...
Hi, hope you all are doing great. does anyone have SAM Pro interview questions, and possibly implementation guide document? thanks,sry
Hello, We have a few discovery models that have been manually normalized and would like them reverted back so that they can be picked up by the daily normalization job. It's my understanding that you can't use the "Revert" button method on discovery ...
Esteemed Colleagues....I've learned that a Device Allocation must be created from a Software Entitlement for each device with an Oracle Database Enterprise installed that is licensed for "Named User Plus". However when I attempt to save the Software...
