We are currently on Tokyo release and upgrading to Utah by end of year. I'm not familiar with the CyberArk endpoint entitlement tracking and we have purchased 3400 endpoints at the Advanced Level. Wondering if it is possible to track the usage. Wh...
Hi All, I want to generate asset tag value like this SL10001 and its get automatically increment for each inserts. This function only have to work for "Software Entitlement (alm_license)" table and not for "Asset (alm_asset)" table. And I am not inte...
Hi All,To upload software entitlements, either PPN or publisher, product,version,edition is required. Is the rest of data filled in the license table from Content Service Library? Is the purchased rights & PO number data to be entered manually in the...
Hello! I am trying to understand the intending functionality of the SAM - Updating Existing Reclamation Candidates scheduled job, particularly for reclamation candidates created using the "Remove Unlicensed Installs" remediation option from the Licen...
I am looking for OOTB KPIs for reporting software lifecycle metrics. Are there any standard KPIs or report examples that can be shared with me? TIA.
Is it possible to manually invoke Normalization, and "feed" it a table containing the product & manufacturer? We have two work-streams: 1) "out of the box" discovery/normalization and 2) manual selection of "UNSPSC title" from the "UNSPSC Classificat...
In the SAMPro SUCCESS PORTAL ==> Can you please tell me how and which data is populated in the "PAST AND UPCOMING SUCCESS GOALS" ? We have multiple Success Goals recorded, some that are complete, some that are upcoming and net yet started, some that...
Hi all, I know there are a couple of other posts on this subject, but they don't appear to address an issue I am finding. I thought I'd throw the question out here before logging a Case. We are using SCCM ServiceGraph connector to pull data into cmd...
Hi All, I'm looking for guidance on generating a ServiceNow report that includes numerous calculated fields. Currently, I'm using a UI page for this purpose, but I have concerns about potential performance issues. I'm exploring the idea of utilizing ...
When trying to configure form layout either in form designee of form layout I can't the option it grey out and i have admin role any suggestion will help on form layout the fields are not visibleForm design Form Layout
Hello all,I am trying to understand how and when the software model field is set on samp_sw_subscription records. I would assume it is set and recalculated when the SAM - Import User Subscription job runs, but I can't see into the script include the ...
Dear Colleagues I'm trying to do a tidy-up of the software entitlements in our SAM workspace focusing initially on vendors reporting as non-compliant. One of the examples is for Atlassian which is a publisher I have all the licence details readily to...
Hello community, During the past platform upgrades and patches I noticed that the records "Software Asset Skipped Files" for forms and list layouts represent a large part of the files and take a lot of time to check.The cause is easily identified, an...
Hello friends, I need to transfer some entitlements from Production to Dev. What will be the right approach ?The entitlement upload template has many fields which the alm_license table does not have. So can I go with exporting the entitlements in csv...
Hi Community,We are looking at addressing compliant on SAM Publishers. As ServiceNow may not exactly be bringing in Editions for some these software models, we have took a manual approach to ask some of the SMEs to identify the Edition manually by lo...
