How to associate multiple software catalog items to a single software model?

[Thomas E_]

We have the situation that multiple versions of a single software should be orderable via the software catalog. So the assumption is that multiple catalog items (one for each version which can be ordered) have to be created for that. For all versions the same license entitlement(s) should be used. So I need to link those multiple catalog items to the same software model. Is that possible or how can the use case be solved otherwise? Any hint is appreciated...

[Robbie]

Hi @Thomas E_,

Have you considered implementing a more generic S/W catalog where you can extrapolate this out a little by where you create an item for the S/W and within the item have a field whereby the version can be selected?

Or better still, extend this out further, whereby S/W is an Catalog request and the S/W itself and any version is also selectable catering for all software apps and versions?

Maybe I'm missing something here, but I would try to make the request as generic as possible at a high level and capture the specific data points within fields/variables to drive workflow and process.

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Thanks, Robbie

[Thomas E_]

Hi, finally solved the issue by using Downgrade Rights on the Software Model. This allows to use the same entitlement record on multiple SW models .

[avivs]

Hi @Thomas E_ can you elaborate on the solution?

[Thomas E_]

Since this post is >1 year old and I don't have access to that environment anymore, I cannot explain the solution in detail. I know that you can create downgrade rights for multiple previous versions on a software model and that all models defined as downgrade version of a software model are counted for the same entitlement (which is associated with the parent sw model).