Bulk imports of software license keys

[Michael H]

Hi SN Community,

I can see that there is an OOTB import mechanism for uploading bulk software entitlements.

Is there anything similar for uploading bulk software license keys?

Or is the only option a custom import set/transform map?

[Rahul Kumar17 · Accepted solution]

Hi Michael,

There is no OOTB import mechanism for uploading bulk software license keys in ServiceNow. The only option would be to create a custom import set/transform map to handle this process. You can create a custom import set and transform map to define the data that needs to be imported and map it to the fields in the software license table. You can then use the import set table to upload the data and run the transform map to import it into the software license table.

Thanks,

Rahul Kumar

[kayeelaw]

Hi, I tried to create a Transform map to samp_sw_License_key table,  to bulk upload license key to entitlement,  but i get this error : "Insert of reference field value for software_entitlement - XXXX  failed . Probably cancelled by a business rule on samp_sw_license_key" (assuming the business rule is OOTB) ,  the license key inserted but not linked to entitlements.    I unchecked the "business rule"  same error.   Not sure what else to do