How to Deactivate a Reclamtion rule for subscription software ?

[tarun43]

Want to Deactivate a reclamation rule(Subscription software) For Zoom which is created during Saas integration.because it is creating reclamation candidates on basis of who is scheduling a meeting or not. 

[Srinivas Ramanu]

Hi Tarun

No, not at present. The logic that creates the reclamation candidate is coded in the subscription download part. However, we can provide an update set for the same. Please create a case and we will look into it

[Joe Ryder]

Tarun, I would reconsider not having those as reclamation candidates. The reason it looks at meetings being set by the given user is that the act of setting meetings as opposed to attending them is the point of having paid licenses. If you are not hosting meetings, most other functionality is available in a free account. Because very little data is retained in Zoom, it tends not to be a security issue that you're trying to solve keeping them on a paid license. So, for those who don't host meetings, you're effectively only paying for the identity access control features of a paid account, nothing more. That might not be cost effective.

This is not always an undesirable thing, to pay a premium to keep the identity (employee@yourcompany.com) controlled, but it has its limits in benefit. I have called that "lock-and-block", an approach where you pay a minimum population fee to be able to get access to the domain claim feature of the enterprise account. This allows the ability to block uncontrolled accounts against your domain, discouraging shadow IT, especially those salespeople who would not want to use an account that isn't branded with their official email address. That approach of lock-and-block may require a minimum number of licenses that you must maintain, even if left as shelfware, the primary drawback. But if your goal is reducing SaaS sprawl on your domain and the risk in data residing in uncontrolled accounts, it might be an investment worth its cost.

Even if your goal is to retain a minimum number of licenses, you don't have to have them assigned and unutilized. It actually is a decent amount of leverage against the mandatory minimum to provide proof that you are reclaiming licenses often due to lack of meetings. This will help your sourcing negotiators come up with a better minimum, or perhaps additional features they can provide without cost to encourage paid license use, turning shelfware into a better investment for your company.