Detailed comparison between Asset Management in ITSM and Hardware Asset Management
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‎07-04-2022 03:58 PM
Hello,
Can anyone tell me where I can find a detailed comparison between the standard Asset Management in ITSM and Hardware Asset Management? We need to be sure what are the unique features of HAM.
I know the datasheet, but I need to be sure which features are not included in the ITSM Asset Management?

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‎07-04-2022 05:37 PM
Hi,
I'm not sure how much detail you need, but the following infographic provides a pretty good summary of the features in the Core Asset Management application (IT Asset Management) and Hardware Asset Management:
(It expands a little more on the content of the datasheet.)
In the core app, you get the basic data model for assets, transfer orders, purchase orders, etc. HAM provides a workspace, model normalization, and a whole bunch of automation via flows for lifecycle management.

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‎07-06-2022 09:36 AM