Resolved! (ast_license_msft) table in ServiceNow Asset
How this Microsoft License table populates and how it is linked with Asset.
Forum Posts
Resolved! What is the difference between Workflow studio and workflow editor?
Dear experts, I would like to add in or change the current risk event lifecycle workflow under the advanced risk management scope. May I know what is the diff between workflow studio and editor? So where and how should I approach this customization? ...
Resolved! Software should not required a license as it's part of hardware purchase
Hi everyone,I ran reconcil on a publisher and it's show "Install requiring action" with reason is missing relationship on-premise VMs and it's marked "Unlicensd install" is true.But user report that this software should not required a license as it's...
Edit stock rules
It should be simple but need to know how to edit threshold numbers. When it hits 5 it should order 10, need to change that and cannot for the life of me find that.
How can you read the v_GS_SoftwareFile table from SCCM?
Need to see the v_GS_SoftwareFile data from SCCM and don't see it from SCCM Graph Connector. If it is in the graph connector which Data Source?
Pricing errors when changing subscription periods in entitlements
Hi all,Hoping someone can help with some clarification here.On software entitlements, I understand that the total cost of the entitlement is calculated based on license count, cost and subscription period. Depending on the subscription period selecte...
how to integrate servicenow with confluence data center?
Hi everyone, I am working on one requirement where we need to integrate Confluence data center with the ServiceNow. Please let me know if anyone has done the same kind of integration previously. Thanks in advance.Susmita
Incident work notes
On Parent Incidents, i.e. Incident has Child Incidents associated to it, a Work Notes post will produce two entries, with the duplicate entry typically 10-30 seconds after. This appears to be an intermittent issue.
Managing unlicensed SaaS installs
Hi,We are just now looking at a few SaaS applications that do not have integrations, and most of them have many more installations than licenses.One of these applications is Minitab, and the application owner has advised that they are not too concern...
Suite Products are being shown as separate products in SAM workspace
I have added excel under M365 as a suite component similarly I have added power automate , visio online ....and some products under suite component for M365 model , after this I ran reconcilition , but I am still able to see Excel , Visio as separat...
Not able to remediation options on SAM workspace
I am not able to see remediation options , even I have installation and licenses , I ran reconcilition but still not able to see remediation options and I even observed license required is also 0 Has anyone faced such issues ?
Service Mapping - MS SQL Server
I need a little help with mapping MS SQL Server in Mapped Application Service. I created several records for our various SQL instance, with MS SQL Server Endpoint as Entry Point. When I run Discovery, it finds the SQL Server and Service. However, I g...
SAMP - Reconciliation process for shared devices
Hi SAM Community!I'm still looking for tips and best practices for reconciling user subscriptions (per user) for software products on non-personal / shared devices. Such a device, like a workstation deployed in retail stores, showrooms, which does no...
SW integrations
We are migrating from the Xanadu instance to the Yokohama instance. We already have a Miro integration set up for the Xanadu version, and I need to install the same integration in the Yokohama instance. However, when I try to use the same client ID a...
How do YOU keep track of open source software?
Hi everyone,I'm looking for suggestions for keeping track of software products that are open source, preferably something out-of-box. The end goal is to be able to easily report on these titles, whether it be from model, entitlement, or product table...
