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Seeking Insights on SAM Management Time Commitment

Hi everyone, I am new to SAM and am trying to understand the time investment required to effectively maintain and expand this module to achieve its full return on investment  Could anyone provide insights into the typical time commitment for a SAM Ma...

iamsbm by Tera Contributor
  • 475 Views
  • 2 replies
  • 1 helpfuls

Resolved! How to reactivate a downgrade right

I'm setting  downgrade right and getting the error message:  An inactive downgrade model already exists, please re-activate it.I'm unable to find a location where the inactive downgrade rights are listed, in order to reactivate it and wasn't able to ...

inactive downgrade.jpg
Dale W by Mega Expert
  • 771 Views
  • 5 replies
  • 0 helpfuls

Install SAM Pro on PDI

Hi All,Hope you are doing well. There are a lot of queries coming related to How one can install SAM Pro on PDI (Personal Developer Instance) and Unable to find Software Asset Workspace on PDI even after SAM Pro Plugin installed successfully, and etc...

AakashG0303 by Tera Expert
  • 3887 Views
  • 6 replies
  • 18 helpfuls

ServiceNow Agent Client Collector for MSSQL Discovery

Hello team, We just started with using the ACC agents for the ServiceNow Discovery. Its bringing all the good stuff related to OS details and running processes, software installations. What we are looking for is Database Instances. Can we have the da...

How to manage software entitlement overallocation scenarios

Hi friends,I've been looking for a specific post on this but am not finding one. We are just getting our crawl phase going with software asset management, basically moving from an excel file to managing product models and entitlement allocation in Se...

Asset Management for virtual machines

Hi All, I have a server team member who would like to use asset management to track virtual machines just like we track all other model categories such as ESX, Linux, and Windows severs. This is something new that was not intended to be handled at fi...

CI - Hardware Lifecycle Report

Hello Experts, We have recently enabled HAM plugin on our Dev instance.  We have got access to Hardware Models and its Lifecycle Phases like End of Life, End of Support, etc.  I am trying to build a report where, I need a single view of all my Server...

kauzi007 by Tera Contributor
  • 1533 Views
  • 3 replies
  • 3 helpfuls

Resolved! Software installation table - Fields/data required for SAM pro

 Hello everyone! I am trying to make the software installation before validating the license workbench for SAM pro.  May I know what are the key fields which we have to make sure we have the right data in the software installation table? Is there any...

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