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Adobe user subscription list

Hi Team, I have 22 entitlment of Adobe incopy cc edition 4 and we have Adobe integration from where we can see 22 user subscriber list, however these are tied to Incopy CC Pro model by integration, when i open this model we can see 22 unlicensed subc...

SHIV KUMAR11 by Tera Contributor
  • 1013 Views
  • 3 replies
  • 0 helpfuls

SAM Value Opportunity KPIs around Audit

My group is in the walk phase of the path to value for SAM Pro. We've begun focusing on the value opportunities KPIs provided to us. 2 of them are around Audit.80% reduction in average time to plan, respond, and execute per Audit41% reduction in soft...

TylerJensen by Tera Contributor
  • 646 Views
  • 1 replies
  • 0 helpfuls

New Hire Software Missing KPI

What processes, workflows, data, best practices can be implemented that supports:1. Tracking New Hires2. Tracking New Hire Software Requests3. Tracking New hires missing critical software on day oneThen resulting in activities to achieve this propose...

TylerJensen by Tera Contributor
  • 640 Views
  • 1 replies
  • 0 helpfuls

Health Check Dashboard not visible in Success Portal

Hi all, Has anyone had any issues with the Health Check dashboard displaying in the Success Portal? We have the latest ITAM Health Check application (2.3.2) version installed in a lower instance. We have admin access, but the dashboard is not display...

SaaS software models

Hi Experts, I wanted to create a report which gives the list of SaaS products/software models we have in our environment. I see that there is a check box called "Subscription software".But, this indicates more about having subscriptions and not neces...

gvk by Tera Contributor
  • 2109 Views
  • 2 replies
  • 1 helpfuls

Software Lifecycle Reporting for Software Installation

Hi All, Currently facing a challenge whereby the customer wants to report on "End of Life" Software models specifically where the installation 'installed_on' is not retired. Seems simple enough, where we run into issues however, is the duplication of...

jmayger by Tera Contributor
  • 2372 Views
  • 5 replies
  • 0 helpfuls
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