SAP Ariba vs HAM PRO?
Anyone has experience with integration of ServiceNow witt Ariba with automate purchasing processes? Apparently without HAM PRO module it is not possible to bundle multiple requests. Thx
Forum Posts
Resolved! Difference between Remove Unlicensed Installs and Remove Unallocated Installs Remediation Options
Can someone explain to me the difference between these two remediation options in SAM Pro? They both appear to create removal candidates. Remove Unlicensed Installs and Remove Unallocated Installs Remediation Options. Is there an article that gives ...
Is possible to hide the modules in the list in Digital portfolio management workspace?
Is possible to hide the modules in the list in Digital portfolio management workspace?
How to integrate the Due Date field into the risk event task flow? Currently it shows error UNKNOWN.
Dear experts, I want to add in SLA due and also Activity Due to keep track on the tasks on hand and to keep up with all the risk event tasks. But currently when all the fields that are related to Due Date, it will appear as UNKNOWN in the form. Why i...
Exclude Installs from Reconciliation - Two discovery models for sepa versions - One install
Hello, I have a scenario where two discovery models have been created for the same edition due to slight minor version differences: Two install records have been created for the same machine, but I want to be able to exclude one of them for license ...
Issue while executing the schedule jobs for sampro with okta
Hi Team, I am resulting an error message while executing the schedule jobs to get the Okta applications and groups in sampro. Did anyone face the same issue?Error message: java.lang.RuntimeException: com.glide.transform.transformer.exceptions.Invalid...
Resolved! How to tackle large number of normalization suggestions
We have a large number of normalization suggestions (excess of 10,000). Does anyone have recommendation on how we can bulk review this records? Also, I know normalization suggestions assist with consistency of data with discovery models but I would l...
Docusign Envelop Consumption
Hi All, I am working on an integration with DocuSign and after initiating the connection and populating the information we see the list of users as well as the subscription consumption summary (sam_saas_consumption_summary) which shows the amount of ...
GitHub Copilot SAAS Integration
Did anyone tested GitHub Copilot SAAS Integration.
Not able to see all the users for Smartsheet subscription data
We have established Smartsheet integration and ran the schedule job. We have not got any error and pulled data in the Subscriptions table. However we have team members who use Smartsheet but their subscription data is not being pulled. Below are some...
Resolved! SAM Youtube Course
Hello Everyone,I’m excited to begin my journey in Software Asset Management (SAM) and am currently learning about it through the Now Learning Platform. If anyone has recommendations for YouTube courses or helpful video resources, I’d greatly apprecia...
How do I change the impact & likelihood factor to a 4x4 matrix and the heatmap structure to 4x4?
Dear experts, May I know how do I set up all the risk rating including inherent control and residual to a 4x4 matrix as well as their color to be reflected in the heatmap as per how I want it? Currently I have setup the matrix but the color wont refl...
Activate all Software Asset Management Professional plugins
I recently requested the "Activate all Software Asset Management Professional plugins" plugin to be activated on my personal development instance: dev261336. Unfortunately the plugin was not activated. What are not next actions?
Resolved! Mapping User Subscriptions to a Software Model as Suite Components
For one of our clients, we have an integration that pulls in user subscriptions to SAM Pro. This integration imports several different subscriptions and maps them to software models. The publisher of this integration has changed how their licensing m...
Error: CMDB Identification Error occured during creation of CI
Hello, I am learning the HAM platform in our dev environment and running into this issue when trying to upload a new hardware asset manually. Any ideas suggestions please?
