HOW TO MAKE PERSONALIZE LIST DEFAULT TO SEE ALL THE USERS

avinash1289
Tera Contributor

 

Hi Team,

 

HOW TO MAKE PERSONALIZE LIST DEFAULT TO SEE ALL THE USERS

Thank you

 

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2 REPLIES 2

Tanushree Maiti
Tera Patron

Hi @avinash1289 

 

 

  • Navigate to the list view (e.g., Incident, Change) you want to modify.
  • Switch to the Default view by clicking the view context menu in the top left corner (View > Default view).
  • Right-click on any column header in the list.
  • Select Configure > List Layout.

 

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  • Move the required fields into the Selected column to add or rearrange them for all users.
  • Click Save

 

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Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti