How can I configure list layout for all users by default?

[jimin han]

Hi.

If what I know is right, users can configure their personal list layout that shows the columns that they want to watch.

What I want to do is that I configure list layout of all users by default before they configure it.

How can I configure this default layout?

And, is it possible to include this tasks in update set?

[Mark Roethof]

Hi there,

You would just change the list layout itself. What user personally can do, is "personalize" the list lay-out, which is stored as individual user preference.

If you want to reset those user preferences, you would need to filter and delete them from the user preferences table.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

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[jimin han]

Thank you for answering my question. but What is user preferences table?

[Ankur Bawiskar]

Hi,

You can check point mentioned by Mark.

Adding link for your help

Configure the list layout

Regards
Ankur

[suvro · Accepted solution]

Right click on any column header and select configure List Layout and select the required fields. It will be applicable to all and is captured in update set