How to modify the pc_software_cat_item from the software model?

[Samuel Moya cam]

Hi,

I need to modify the description of the pc_software_cat_item because is read only, and trying to do it from the software model product catalog description field but is not working and not updating anything in the pc_software_cat_item.

Thank you and best regards.

[YaswanthKurre]

Hi @Samuel Moya cam ,

1. Navigate to pc_product_cat_item.LIST and bring model field to list layout and filter for the product you are looking for.
2. Click on the model this should take you to "cmdb_software_product_model". Then update the "Description" in product catalog section.
3. This will automatically update your software product description

Mark this as helpful and correct, if this helps you.

Thanks,

Yaswanth

[Samuel Moya cam]

Hi,

Those are the steps I followed. I'm sending you a screenshot of the pc_software_cat_item and another of the model so you can see that the two descriptions are not the same.

[YaswanthKurre]

Hi @Samuel Moya cam ,

Seems like this product is automatically created, for automatically created products - you can write a script and update the description as the field will be read-only based on this ACL-"sys_security_acl.do?sys_id=5bcd607437f03000158bbfc8bcbe5d21". 
Check the xml for "auto_created" value and also try updating the model desc and verify it.

thanks,

Yaswanth