Import Options Missing in Create Entitlements
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03-22-2024 07:54 AM
I recently requested a new Washington DC PDI and installed SAM Pro plugins from ServiceNow including Software Asset workspace. Using the workspace when I go "Create Entitlements", the options to select a method are missing:
It should show the following:
I tried this on a different browser as well. No difference.
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04-17-2024 12:19 PM
We have the same problem in our demo instance for customers and in a customer's instance. Only way to add entitlements is through the classic view under Software-Entitlement Imports.