Entitlements
Do I need the Software Management module to link maintenance entitlements to perpetual entitlements, or does a feature in the Asset Management need to be added?
Forum Posts
External Licensing via ServiceNow / SAM Pro
Hello All, Use Case: We publish software to be used by external clients - Is SAM Pro or ServiceNow capable of generating a license key / license file to provide external users access to our application? The business is currently using Flexnet Publish...
Jamf integration issue - Computer most recent discovery in future
Hi, We have jamf integration in place using Service Graph connector. Some of the computer(cmdb_ci_computer) records are updated with the future last_discovered value. The last_discovered is mapped with the last_contact_time_utc. I verified the value ...
What is content Library
Hi All, can someone help me on Content library, how it is begin used in SAM? Where can I see ? Document/Link on this will help a lot as well. Is it related to PPN? Regards, Amit
Change location of Consumables
Hi All, I got the requirement to merge 2 locations 'ABC' & 'PQR' into new location 'XYZ'.for this, I have created a new location i.e. 'XYZ' and changed the location of users in Azure, so user table is good.then i changed for CMDB CI tables, so CIs a...
"Allocated to" vs "Assigned" to field in software entitlement
Hello, I really starching my head to understand what the difference between these two fields on alm_entitlement table.These are the fields "Allocated to" vs "Assigned" to field in software entitlement.What field is important to fill and why, please ...
Metric group
Hi All, I have set "Microsoft" metric group in the entitlement spreadsheet but after importing the spreadsheet the metric group is getting set to "common". What could be the possible causes for that? Is it because com.snc.samp.microsoft plugin in not...
SCCM Software Last Used script failing
I have been trying to get the last used date for software from SCCM. At least the admin for the Windows SCCM system kept referring to it as SCCM. But it is not classic standalone SCCM, but MECM, the SCCM / MECM integration was configured a few...
ServiceNow – Software Asset Management – Add Models as Part of a Suite
Hello, Below are the details of ServiceNow – Software Asset Management – Add Models as Part of a Suite Purpose:This document will walk the reader on to add software models as part of a suite so that they can be used and associated with other sof...
Cost Managed & Financial managed
Dear AllI need to find the correct way to manage the IT financial in platform and I would like toStart with the perfect solution My scope are- planning and managed the budget IT- define the cost model -monitorign cost IT - allocate the cost in correc...
Apache Kafka Consumer connector Instance
Anyone has used the Apache Kafka Consumer connector? I am having some errors connecting want to make sure I am configuring it right. I am following this documentation.
sam adobe cloud integration
Does anyone has detailed document of Sam adobe cloud integration using oauth 2.0 how to setup application registry and create connections and create connection alias in detailed document for integrating sam with adobe cloud using oauth 2.0 in servic...
Resolved! Mapping of Windows server Datacenter 2022 with Standard 2022
Hey, We have windows server datacenter 2022 which is overutilized and standard 2022 which is underutilized , since datacenter is overutilized so I need to consume overutilized license to standard 2022 since, we have SA that we can use standard too.Id...
Multiple versions of Software - SAMP
Hi all, we are on our way to implement the Software Asset Management Professional plugin in our Instance. Right now i am facing an issue, that multiple versions are showing up on the Software Installs of a System. i E . for Google Chrome: What is a...
SAM Pro Implementation Team Sizing
Hello everyone, I'm seeking guidance on strategizing team sizing for SAM Pro implementation. Could you assist me in comprehending the key factors we need to consider? For instance, let's consider a scenario where a client aims to implement SAM Pro wi...
