Hi All
We are implementing SAM in our ServiceNow Instance and our 3rd Party support very early on called out that there was a dependency on SCCM to support some functionality. We are retiring SCCM and have InTune and we were already aware in our team that some functionality had been lost i.e. Software Metering for one.
Our 3rd Party took this away and have now confirmed that elements of the SAM Module will not function with InTune integration i.e. Software Usage, Software Removal potentially more.
I am going to ask the same to them shortly but wanted to seek the forums view.
1. Does anyone know the lost functionality that we lose by using InTune instead of SCCM ?
2. Does the SAM Module fully function using ServiceNow Discovery or has there always been a dependency on SCCM to deliver elements ?
3. Does anyone use anything other than SCCM to benefit fully from the SAM Module.
