Is it possible to show OKTA SSO compilance(License usage) in SAM Workspace

Prakash53
Tera Contributor

yesterday

Hi @community, 

I have recenlty Integrated with OKTA in Service now SAM Workspace following the document https://www.servicenow.com/docs/bundle/zurich-it-asset-management/page/product/software-asset-manage.... but just curious to know whether it is possible to show the compilance of this date in SAM workspace the way we can see it for other publishers like Microsoft, Adobe etc.

 

if anyone knows whether it is possible to do or not, will be really appreciated.

 

Thanks in advance.

Regards,

Prakash Singh

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Matthew_13
Kilo Sage

yesterday

Hi Prakash,

Short answer: not in the same way as Microsoft or Adobe.

The Okta integration in SAM Workspace is mainly for SaaS/SSO usage visibility who has access, usage, reclaim opportunities. Okta does not have a traditional SAM “publisher pack,” so you won’t see the same out-of-the-box compliance position dashboards that exist for Microsoft or Adobe.

You can see Okta compliance only if you are using SaaS License Management for Okta seats purchased vs assigned, and this is properly supported in newer releases Washington DC and later. On Zurich, its expected that compliance-style views are limited compared to major publishers.

So:

  • Zurich + Okta SSO integration → usage/assignments, not full publisher compliance

  • SAM Pro + SaaS License Management + newer release → limited Okta compliance visibility

Hope that helps clarify.

 

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