ITAM - SAM Pro - Packs related query

[Shan9]

Team,

Hope you are doing fine.

I would like to know about the below query in SAM Pro for other than Microsoft Core & CAL license metric products.

Use Cases	Total Rights	No.of.rights per pack	No.of.packs	Installs	Unit Cost($)	Total Cost($)	Compliance(rights)	Additional Licenses
Case 1	400	200	2	500	10	20	-100	-0.5
ServiceNow	400			500	0.05	20	-100	-0.5

Here,

Case 1:  we bought 2 packs, each of $10 where each pack comes with 200 rights. So, the total rights 400. Let’s say we had installs of 500, after reconciliation, we identified that additional 100 rights need to buy i.e., 1 license pack (as we cannot buy half pack) Amount: $10

ServiceNow: In SAM Pro, with the same example, I’ll update ‘Purchased rights’ as 400(rights per pack* no.of.packs) and ‘0.05’(20/400) under ‘Unit Cost’ in entitlement form. After running reconciliation, we got to know that out of compliance - 100 rights. Here, amounts show as 100(additional rights) * 0.05(unit cost),

Amount = $5

In SAM Pro, the above way is the only option. But client wants to have the Unit cost as invoice value, which is $ 10.

Please suggest how to proceed.

#itam #sam

Thanks

[jaheerhattiwale]

@Shan9 What's the issue in adding unit cost as $10?

[Shan9]

Hi @jaheerhattiwale ,

Thanks for your response.

Here the total cost should be $20($10*2packs), but in ServiceNow Total Cost = Unit Cost*Purchased Rights, i.e., 400(2*200)* 0.05(which I calculated ) to get the total cost as $20.

[jaheerhattiwale]

@Shan9 Got it. I think its not possible the way they need.

So You can explain the client that if I set the "Unit cost" to $10 then I must set "Purchased rights" as 2 and that's not correct.

OR

You can create 2 entitlement records one for 200 rights (1 pack) and another for another 200 rights (1 pack). And you can show the "Total cost" field to them which will have $10.

Please mark as correct answer if this solves your issue.

[Shan9]

@jaheerhattiwale , here they're looking for Total Cost = Pack * Unit Cost and after reconciliation they want to have the results in packs. 

Unit Cost should be $10, after recon output should reflect in (out of compliance rights * $10).

I hope you'll have some answer for this.