JWT To Oauth Migration Question

[Valawman]

Starting in 2020 and continuing until today, we have been using a JWT credential between ServiceNow and Adobe Cloud. As part of the credential creation, we used OpenSSL to create a public and private key, creating a project in Adobe, uploading the public key, creating an integration profile in ServiceNow, etc. As mandated by our information security rules, the certs created by OpenSSL were configured to expire after a year, requiring us to go through the process of renewing the cert and updating the integration.

With the impending deprecation of the JWT credentials, we have been receiving regular reminder emails from Adobe to take action, each saying that "your organization must update them to use the OAuth Server-to-Server credential" and providing links to the Migration Guide. However, there was one (and only one) email we received that had as actions to take:

"....1. Update the integrations with newer certificates before the current ones expire and
2. Migrate the integrations to use the OAuth Server-to-Server credential before January 27, 2025...."

The certs we are using now will expire in a little over 30 days. Does the reading of 1. from that single email mean that new JWT certs need to be in place before the migration to OAuth can occur? Or can I just proceed with the migration using the current certs and not worry about the soon approaching expiration date (IOW, does the migration to OAuth negate the need to generate a new key pair)?

[Engelica Adalia]

@Valawman Below are useful links from ServiceNow and Adobe: 

ServiceNow: Integrate Adobe Cloud using OAuth Server-to-Server credentials (servicenow.com)

Adobe: https://developer.adobe.com/developer-console/docs/guides/authentication/ServerToServerAuthen...

Since your certs are expiring soon, you may want to create a new integration profile using the server-to-server OAuth credentials. Please remember to delete the old projects in your Adobe Developer console created from the old JWT credentials. If not, you will continue to receive reminders from Adobe. 

Hope this helps!

Regards,

Engelica

[Bill Girard1]

Hi Valawman,

You do not need to upgrade your JWT certs first. Simply follow the instructions to switch to OAuth by logging into the Adobe console and creating the required OAuth cert.