Need help matching Entitlement with Discovery Models

shirodaniel
Tera Contributor

Hello Team,

I am trying to create a report in ServiceNow to match Entitlements with Discovery Models. I want to see which Entitlements don't have matched Discovery Models and vice versa.
Essentially, I need to display if they are under-licensed or over-licensed.

I am currently in the alm_license table and trying to dot-walk to the relevant information, but I am unsure of the exact route.
Could someone with experience guide me and tell me the right route, I think it should be something like alm_license -- Software Model(software.Model) ---- Discovery Model or something similar.
Maybe im using the wrong Table, can someone enlighten me either way

Thanks for your help in advance!

2 REPLIES 2

nidhiKurmi
Tera Contributor

Did you get any solution for this? please help as i need this 

dreinhardt
Tera Sage

Hi @shirodaniel@nidhiKurmi,

 

Even after reading it several times, I still have difficulties identifying the use case or added value of this report.

 

Essentially, I need to display if they are under-licensed or over-licensed.

 

From SAMP's perspective, all entitlements / available usage rights are put together during the reconciliation and compared with the determined consumption, resulting in over- or under-licensing. The result cannot be broken down into individual entitlements, as the result refers to the total number of available rights. If you need more transparence into your entitlement status, please check the SAM blog article about Allocation Management on ServiceNow SAM Pro - ServiceNow Community.

 

Best, Dennis

Should my response prove helpful, please consider marking it as the Accepted Solution/Helpful to assist closing this thread.