Need to ignore some installation that is freeware or driver
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‎05-14-2025 11:55 PM
there are some drive and freeware software found in Sw install table, I don't want this record to be appear under Software asset workspace under the publisher, I tried looking to check "ignore install" in SW product table but there is no option for that. How can i make sure that freeware and drivers does not get considered during reconciliation.
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‎05-15-2025 10:02 AM
Hi, the definition is a product is licensible, freeware or driver etc., is defined by the content library in field „product type“ on discovery model level. Could you please share one or two screenshots of discovery model records for product installs appearing in the workspace.
thanks, Dennis
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‎05-16-2025 02:13 AM
Hi Dennis,
Sure, Please find the screenshots of discovery model records for product installs that is drive and child products appearing in the workspace.
Let me know what your thoughts are and how it can be shown complaint or excluded from workspace.
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‎05-18-2025 10:55 AM
Hi @AnishM,
please raise a support case, looks like you recon is picking up a lot of non-licensable records and support should help you to fix this.
Please keep is posted about the result.
Best, Dennis