No able to see Saas integration profile in Test Environment

kiran kumar m1
Tera Contributor

I have created Saas integration profile for Adobe and M365  in dev  both were successful and I was able to pull data from both the portals also , and then I moved the update sets to test , but in test I am not able to see the integration profile , do I need to create a new integration profile in Test ?

3 REPLIES 3

Mark Manders
Mega Patron

My PDI is waking up, so I can't say for sure, but I think the profile is data. So you can export and import it, but not automatically through update sets.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Viraj Hudlikar
Giga Sage

Hello @kiran kumar m1 

 

Did you cross check the profile you created was captured in updateset?
If yes, while committing updateset did you got any error or did you skip any remote change?  
If no, then just get the XML and move to test instance. OR You can do force capture to new UpdateSet by using Add to UpdateSet related link on record.

 

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

 

Thanks & Regards
Viraj Hudlikar.

dreinhardt
Tera Sage

Hi @kiran kumar m1,

After several attempts, we have decided that the profiles in all instances must be created as a manual task, as objects were repeatedly missing in the update set (Rest Messages, Credential Settings, ...). In my opinion, the effort should be limited and saves unnecessary troubleshooting. In the event of problems, ServiceNow Support will also insist that the integration is created manually for each instance.

 

Best, Dennis

 

Should my response prove helpful, please consider marking it as the Accepted Solution/Helpful to assist closing this thread.