Not able to delete custom software product due to records in lifecycle report

BradP-InnoSolv
Tera Expert

When trying to delete a custom product no longer needed, I started getting this error (I assume because we recently upgraded to Yokohama).  "Deleting [custom product name] is not allowed because it is referenced in record [custom product name and versions] within the Software Lifecycle Report table (sam_sw_product_lifecycle_report).   

 

I am not able to delete the records in the sam_sw_product_lifecycle_report table.  Is there some process that should run to clean this up automatically? I removed all discovery models and software models that were using this custom product.   Thanks.

1 ACCEPTED SOLUTION

Todd Romansky
Tera Guru

The Software Product Lifecycle table has a "nobody" delete ACL.  To resolve, add a temporary delete ACL to the sam_sw_product_lifecycle_report table for the admin (or similar) role.  This will allow you to delete the lifecycle records for your no longer needed custom products.  Once removed,  you should then able to delete the custom products.

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1 REPLY 1

Todd Romansky
Tera Guru

The Software Product Lifecycle table has a "nobody" delete ACL.  To resolve, add a temporary delete ACL to the sam_sw_product_lifecycle_report table for the admin (or similar) role.  This will allow you to delete the lifecycle records for your no longer needed custom products.  Once removed,  you should then able to delete the custom products.