We have established Smartsheet integration and ran the schedule job. We have not got any error and pulled data in the Subscriptions table. However we have team members who use Smartsheet but their subscription data is not being pulled. Below are some issue/questions we have
1. Only some users data is being pulled into subscriptions table
2. Last activity is coming as empty
3. Reclamation rules are not created
We followed the below documentation for the setup: https://docs.servicenow.com/bundle/washingtondc-it-asset-management/page/product/software-asset-mana...
