Old software is being detected as a non-compliant software, suggest action?

ashwanikumar
Tera Expert

‎05-01-2025 08:16 AM - edited ‎05-05-2025 03:20 AM

We have MS 365 license subscription for our customer.

 

Old software file is also detected from end user devices. What would be the recommendation?

How can we whitelist? Or can we ignore software detection completely? Any other suggestion?

 

Thanks,

KUMAR

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dreinhardt
Tera Sage

‎05-01-2025 10:46 AM

Hi @ashwanikumar,

 

you could do the following:

  • Remove the flag "License under management" for the Lync software model and it will be ignored by the reconcile and no longer shown as part of the workspace results after the next run

Best, Dennis

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