SAM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Differences between alm_asset and alm_hardware

When I query the alm_hardware table for State/Substate, I do not see the same asset Substates that I do when I make the same query in alm_asset.  Can someone tell me why I do not see the same data? Below are Substates from alm_asset. Below are Subst...

find_real_file.png find_real_file.png
pjhmc2348 by Kilo Guru
  • 2504 Views
  • 1 replies
  • 1 helpfuls

ServiceNow and ADDM Discovery to CMDB

Hi there, We are migrating the CMDB from BMC ITSM to ServiceNow.  The ServiceNow Discovery has not been purchased and therefore, ServiceNow discovery is not a tool that can be used to sync with the ServiceNow CMDB. We currently have Application Disco...

RC14 by Tera Contributor
  • 1537 Views
  • 5 replies
  • 0 helpfuls

How are Software Discovery Models created?

Hi, OOB Software Discovery Models gets created automatically based on the data being discovered and stored in Software Installations Table. But for us Software Discovery Models for some Product are not getting created even if the data is present in S...

snow_04 by Giga Contributor
  • 1137 Views
  • 5 replies
  • 2 helpfuls

Resolved! Hardware Asset Management Exam Blueprint

Does Someone have any idea for the blueprint of the exam :"Certified Implementation Specialist - Hardware Asset Management" which is right now in Beta Version.  

Ayush Jain2 by Kilo Contributor
  • 2900 Views
  • 13 replies
  • 3 helpfuls

License position report

What is the use of license position report? Why the list of publisher in the license workbench and license position report do not match? i mean why there are extra publisher in the license position report and why they are missing in license workbench...

find_real_file.png find_real_file.png
Ariman by Kilo Contributor
  • 1420 Views
  • 2 replies
  • 1 helpfuls

Resolved! CI name

Using Discovery to populate CMDB and it puts DNS name in CIs name field but it's not always accurate so how do I make discovery to insert FQDN instead?

AK15 by Giga Contributor
  • 2541 Views
  • 12 replies
  • 7 helpfuls

Resolved! PPN in SAM

Hello, What is an PPN? Who maintains this lookup table? if Software is not found in PPN while creating entitlement, how can we add entitlement of that software? How this ppn library gets updated and who updates it? Thanks in advance!!      

Ariman by Kilo Contributor
  • 5175 Views
  • 11 replies
  • 8 helpfuls

SAMP - Subscription licenses and maintenance renewals

What's the best way / practice to track licensing and maintenance of subscription software   We have subscription based licenses that renew on a yearly basis.  We are creating a PO for the initial purchase, and beyond that are unsure which contract t...

webdev123 by Kilo Contributor
  • 3038 Views
  • 5 replies
  • 5 helpfuls

Has anyone compared SAM Foundations with SAM PRO?

Is anyone in the ITAM community aware of documentation comparing SAM Foundations with SAMPro? I am specifically looking for comparing Reconciliation in Foundations vs SAMPro. Thanks

Phil30 by Kilo Contributor
  • 2484 Views
  • 6 replies
  • 1 helpfuls

Resolved! What is ELA - Enterprise license agreement

What is ELA - Enterprise license agreement? Is it like you can have unlimited installs by paying once or  is it like there will be a limit.. still you can legally use any number installations, but you true up when that limit is crossed? https://commu...

shank1 by Tera Expert
  • 4070 Views
  • 3 replies
  • 3 helpfuls

Why "End of life Date" not populating in SOFTWARE MODEL table ?

I see there is OOB field "End of life date" exist in software model table, But its not getting populated. Is Content library going to populate this or any business rule / script is configured to fetch and populate from software lifecycle table , I Kn...

find_real_file.png find_real_file.png
Md rabi by Giga Contributor
  • 2072 Views
  • 3 replies
  • 2 helpfuls

Hardware Asset retirement process workflow.

Is there anyone that has an Hardware Asset retirement process workflow developed and can share? I am trying to develop an Asset Retirement/Disposal process and I would love to see what others have done, so I can have some guidance on how to go about ...

Mo Sami by Kilo Contributor
  • 1537 Views
  • 2 replies
  • 1 helpfuls
Labels