Partially Completed Status on Reconciliation

Anirudh29
Tera Contributor

Hi All. In the reconciliation results table (samp_reconciliation_result) the status is displayed as partially completed. What does partially completed signify?  I want to gain more insight on this (partially completed )status. 
Thanks for taking time in reading this question. Looking forward to hear from you all.

#servicenow #SAM #HAM #reconciliation #snow #developer 

 

 
7 REPLIES 7

BelindaViegen
Tera Contributor

Hi  Anirudh29,

 

We have the same situation. If you open the Reconciliation Result you will see that in the Product Results table where the status normally is 'Compliant' or 'Not Compliant' for one or more products the status will be 'Failed'. 

That's why it will be shown as Partially Completed, and then you know which product is having reconciliation issues.

 

Hope that helps!

Hi @BelindaViegen 

 

I am facing similar issue. Following the advice, I was checking some of the reconciliation result with state 'Partially completed' and I found that the statement is not true for all the cases. In some Product Results I didn't find status as 'Failed' but still the RRxxxx was set to Partially Completed.

Unfortunately, I haven't found the exact cause yet. 

 

Regards,

Mohit

 

Hi @MD_1308 
Do you get resolution for this.

Nagaraju D
Tera Contributor

Hi Anirudh, Did you get solution for this. I am also facing same issue.