Perpetual licenses with active maintenance not covering latest software version

[AnshulD95177133]

Hi everyone,

I’m trying to understand if I have configured upgrade/downgrade rights correctly for a software product.

We have 2,200 perpetual licenses, all covered by active maintenance, so my understanding is that they should provide rights to use the latest version. However, most of the perpetual entitlements were originally created against older software models based on purchase history:

• Version 13: 1,577 perpetual
• Version 2021: 300 perpetual
• Version 2022: 123 perpetual
• Version 2026(Latest): 200 'Perpetual + Maintenance', plus 2,000 Maintenance (this 2000 maintenance is for all above perpetual licenses)

Version 2026 has a DMAP, and the older versions are automatically listed under its downgrade rights.
We have 1902 installations of the software 2026 version. 6 installations for software 2022 version, 4 installations for software 2021 version and 1 installation for software 13 version.

After reconciliation, the older versions are compliant, but Version 2026 shows a shortage of 1,702 licenses. It has license required of 1,902, but reconciliation appears to recognize only the 200 Perpetual + Maintenance licenses directly associated with Version 2026.

Overall, we have 2,200 perpetual licenses and 2,200 maintenance licenses, while total consumption across all versions is only 1,913.

My question: How should the older perpetual entitlements with active maintenance be configured so they can cover installations of the latest Version 2026? Am I missing an upgrade-rights or entitlement relationship between the older software models and Version 2026?

For reference, the agreement type is Generic and the license metric is Per User.