POP Issue

SoudarapuN
Tera Contributor

Hi Team,
I need a help that,I created a POP email account for receiving emails to my instance and create INC record.The issue is that the all mails are not coming.Some mails are coming some mails are skipping when i see in the email logs.I have created Correct POP . Previously it working fine.But now it showing this sort of problems .Please help.

Im sharing POP account i created .
Note :Password is from email App Passwords

6 REPLIES 6

Hi @SoudarapuN ,

Strange 

are your email reader jobs running properly and what's the interval?

is it working properly in different instance with same pop email configured?

do you have multiple POP accounts? you can only have 1 active pop account

do you see those emails in your Gmail account?

if no any issue in Gmail account check if any restrictions added in your email account

ChaitanyaILCR_0-1746194550492.png

 

please share sample which your instance successfully received and the one failed to make it 

 

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

 

This is the email reader have in my schedule .should i need to change any thing? Please let me know.
Yes,Those email POP configuration working fine in other instance.. emai reader.png