Hi I am trying to request for Loaner asset and unable to populate Model based on Location. Can anyone please let me know how (steps) models can be mapped to Location so that the request can be submitted. Currently getting below error: Any quick help...
How to download and install Sentinel, Kryterion for online exam ? From which website should i download Sentinel software? Regards, Rahul Ranjan
Does your organization have a retention policy for specific types of hardware or hardware that contains/contained specific set of data? If so, did you try and use an OOB state and substate or did your organization create a custom State and/or substat...
Hello, I'm being asked where to record the PO Number for an acquired asset in Hardware Asset Management. I don't know where that would be. Does anyone use this or have added this field into HAM? Or is this used elsewhere? Thanks, Trish
Hi, I want to know if there will be any down stream affects if we set a hardware model status to 'retired'. Does this affect any assets currently assigned to that model? Please Clarify! Thanks.
I created asset with the model and asset tag value and it suppose to populate the combination of Model + Asset tag = Display name . see the screenshot. what could be the issue.
After Running the "Stock rule runner" scheduled job. Email got triggered but no purchase order got created. Procurement plugin is activated already. selecting Restocking option as Vendor should create purchase order. When selecting Restocking optio...
Hello, Has anyone integrated Snow Software with ServiceNow? If so, have you seen any good benefits? Looking for use cases that this integration has helped. PS - One of my customer has already purchased Snow software and had left the organization. No ...
Hi All,I have a requirement to integrate between two CMDB ServiceNow instances. Instance A is having a CMDB database in place (say 50k CIs) and Instance B does not have any CMDB in place (greenfield). Possible CI count for B may be say 40k CIs. So be...
Hi All, I just wanted to understand how sql server licensing will be done. We have created software entitlements for both Standard and Enterprise edition of sql server, we have enough rights as well. But when we run reconciliation it is showing bo...
Hello Experts, Is there a way to see evidence or file path for installed software in ServiceNow. for example- C:\Program Files\Microsoft Office\Office16. Thank you, Parul Chaudhary
Hello SN Community! My team wants to update CI(s)'s operational status automatically through it's lifecycle. I will try to explain what we want to achieve as much as I can. When the servers are build and discovered their operational status by def...
Hello Everyone I am new to ServiceNow and our Business is moving from Spreadsheets to ServiceNow Assets and Requests. ( YAY!) We ship Assets to some Smart Lockers ( lockers that can be accessed by a Code to access a door that has the asset within...
Hi Folks, Is there a straight forward way to look up or query assets (laptops) previously assigned to a specific user? These assets may be retired or repurposed now, but we're attempting to list all laptops that at any point in time were assigned to ...
Hello, We are currently discovering assets through SCCM, Tanium and ServiceNow Discovery in ServiceNow. It does not populate the "Assigned to" field to show who that asset is assigned to. I wanted to know if this can be automated. If yes, we can chec...
