Publisher data is empty in list view

[Community Alums]

Hi folks,

I've created custom software products record with publisher as Oracle, but publisher field is empty only in list view.

what could be the reason? and how to resolve this?

form:

[SN_Learn]

Hi @Community Alums ,

The most probable cause of it is that the value is not saved in database, hence not reflecting on list view.

Did you check whether the oracle record is present in the refencing table of 'Publisher' field?

Mark this as Helpful / Accept the Solution if this helps

[Community Alums]

Yes, i've checked in company and publisher table. I do've this Oracle record.

Not sure why it's not showing up in list view

[Community Alums]

@SN_Learn ,

this is becoz of BR: Process before create or update action. which is using OOB Script include which is protected.