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Snagit Maintenance Entitlements

We purchased TechSmith Snagit licenses with maintenance. We created software entitlements for these licenses with the license type of Perpetual + Maintenance. During the first year, we were eligible for an upgrade to the next version with the mainten...

Princess W_ by Tera Contributor
  • 2783 Views
  • 1 replies
  • 1 helpfuls

OpenLM

Looking for feedback on the OpenLM plugin within ServiceNow: 1.  What it easy to install?2.   Easy to integrate the data into the SAM workspace along with performance analytics Any lessons learned that you can share? 

IBM Compliance in ServiceNow

Hi community! We integrated ILMT(APIs v2) with ServiceNow and we have visibility of the three tables as shown in the list and printscreen below:Peak Consumption By ProductPeak Consumption Breakdown By DeviceILMT Discovered ComputerIn the workbench vi...

Doemoendi_0-1730293848197.png Doemoendi_1-1730293880091.png Doemoendi_2-1730293894129.png Doemoendi_3-1730293907828.png
Doemoendi by Tera Contributor
  • 971 Views
  • 1 replies
  • 0 helpfuls

Software Asset Workspace

I need to know where is this form or request stored. I don't believe is a custom form, and I can't find it in UI Builder or anywhere in the instance. Maybe I'm looking in the wrong places. This is related to the license operations tab on the Sowftwar...

Eliexer Diaz by Tera Contributor
  • 1357 Views
  • 2 replies
  • 2 helpfuls

Handheld devices in the Software Installations table

Hi, My company is now using Intune as a discovery source, which means that the software installations table now includes many handheld devices. We do not want to manage the software on these devices, so can anyone advise how we would prevent the soft...

Moving away from SAM Pro

Good afternoon!My org has initially thought HAM and SAM would be useful. It doesn't seem like a cost benefit analysis was done on ITSM Asset management vs HAM&SAM, and we assumed that there were no asset management capabilities with ITSM. Our asset c...

VernYerem by Tera Expert
  • 3743 Views
  • 4 replies
  • 3 helpfuls
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