"Requested for" value is not getting populated in both RITM and Catalog Task

[spandana kalla]

Hi Community,

"Requested for" value is not getting populated in RITM and Catalog Task. Can anyone please help me with this. Please refer the snips for reference.

@Ankur Bawiskar 

Thanks,

Spandana.

[Hemanth M1]

Hi @spandana kalla ,

Can you check that value/sys_id exist in sys_user table???

[spandana kalla]

@Hemanth M1 

I checked the sys_id it's there is sys_user table.

Thanks,

Spandana.

[Hemanth M1]

Hi @spandana kalla ,

Could you check if any errors by inspecting the form

[Ankur Bawiskar]

@spandana kalla 

it shows i icon it means value is there.

Did you check that record by clicking the i icon? does that user have name populated in name field?