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Software Asset Management- Allocation and Active rights

Hello all, I had a query related to Allocation and Active rights on Software Entitlement table. When a flow executes and reduces the allocation count based on the device or user allocation, should active rights also gets reduced or should get reduced...

Pranita2 by Kilo Guru
  • 842 Views
  • 4 replies
  • 1 helpfuls

Bulk Loading User Allocations

Can anyone suggest a way of bulk loading user allocations into entitlements? For example loading all M365 E5 subscriptions rather than manually adding them one at a time.  Many thanks,Tony.

Tony_H by Tera Contributor
  • 298 Views
  • 1 replies
  • 0 helpfuls

Restrict field value start with 7 script

@Ankur Bawiskar  @Community Alums @Sohail Khilji @Maik Skoddow  Or anyone please help me I have created a flow and variable and API Action So in lookup i will be checking the PO Recordsand passed the PO Number in Flow variable So in API Action there ...

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ARAVINDA11 by Tera Contributor
  • 244 Views
  • 3 replies
  • 0 helpfuls

Publisher data is empty in list view

Hi folks,I've created custom software products record with publisher as Oracle, but publisher field is empty only in list view.what could be the reason? and how to resolve this? form: 

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Community Alums by Community Alums  
  • 401 Views
  • 3 replies
  • 0 helpfuls

Where do I find Override License Costs in the Software Model?

I have Software Models in our SN instance and I've added Costs to each one.  We import entitlements without costs for a number of reasons.  But per ServiceNows documentation Accurately reporting your software true-up cost (servicenow.com), the SAM Pr...

RS341 by Tera Contributor
  • 1814 Views
  • 4 replies
  • 1 helpfuls

Spoke API Response taking more time

@Ankur Bawiskar  @Community Alums  @Sohail Khilji  @Maik Skoddow  OR Anyone please answer the query  I have done the SPOKE Integration implementation from SAP TO SERVICENOW to retrieve Purchase orderSo we are getting proper response and everything ar...

How do Microsoft Upgrade Licenses work in ServiceNow?

We are currently reviewing/cleaning-up data from our recent MLS import. OS licensing is currently on the radar and I noticed that only one of the ten OS entries under License Summary have entitlements. This appears to be due to the fact that the othe...

ClayB by Tera Contributor
  • 309 Views
  • 1 replies
  • 0 helpfuls

Resolved! M365 SaaS integration post Washington Upgrade

Hi,  We have recently upgraded to Washington release and post that M365 integration and Adobe integration profiles are not working. For Adobe we need to follow OAuth integration setup but for M365, when i look at the docs it still has the same steps ...

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