Hi all,
Does anybody have any idea on this?
We’re facing an issue with the scheduled job SAM – Import Adobe User Subscription, which has been failing immediately since the Zurich upgrade.
Based on our investigation, we found that the Organization ID was missing on the connection page, and we added it again. But this time, the scheduled job does not fail immediately — it runs for about 5 minutes and then fails without any error message. We can see that it updates the subscriptions during that time but is not able to complete its job.
For further understanding, we checked the outbound HTTP logs, where we found that the URL adobeusermanagement is returning 401 and 429 responses. Does anybody have any idea on this?
We even tried updating the plugin Software Asset Management - SaaS License Management to the latest version.
Thanks in advance!
