Safe to delete entitlements?
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04-24-2025 02:34 PM
Is it safe to delete entitlement records? Is the total cost calculated automatically, and will it adjust itself if I delete the entitlement records?
I uploaded some test entitlements and added 35 purchased rights. Added two more records for a product with differing purchased rights, just to see how it is. I saw that the total cost was changing all the time.
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04-28-2025 02:01 PM
Hi @iamkurt,
software entitlement total costs are calculated ad-hoc for each entitlement update related to unit costs and quantity.
Any other cost value seen in the SAM workspace is based on the last reconcile or other scheduled jobs.
In case of transparency I would recommend to retire the entitlements for any valid record.
Best, Dennis