SAM and Software Catalog

[Enrique Gutierr]

Hi, 

We've implented recently SAM into our SN instance. We would like to link some of the software models with the existing catalog we have right now, but when I try to do it I don't have the option to select it from a list, I just have the option to create a new item in our catalog (which we don't want). 

As I mentioned we already have this item published in our catalog, but it's not link to anything 

Is there a way to link the software model I have in SAM, with the existing item in the catalog?

[Mary9 · Accepted solution]

Under the Product Catalog tab, you should see a Catalog Item field. This is where you want to enter the existing item.

If this field is read-only then you'll need an admin to either uncheck the read-only flag on the dictionary or enter the data via a script such as:

var gr = new GlideRecord('cmdb_software_product_model');
gr.get("<software model's sys_id>");
gr.product_catalog_item = "<cat item's sys_id>";
gr.update();