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Resolved! SAMPRO Certification

Hello All, I am looking to become certified with the SAMPro and am wondering what needs to be done in order to do that.  There are many links within the ServiceNow website but I am not finding anything that clearly identifies a SAMPro certification. ...

miketrachsel by Tera Contributor
  • 2751 Views
  • 4 replies
  • 0 helpfuls

UI page (j:set)

Hi folks,Where can i find this data in assessment_take2 UI page. 

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Community Alums by Community Alums  
  • 415 Views
  • 4 replies
  • 0 helpfuls

Need help how to abort the Duplicate software request

If the Requested user has already the same software was assigned to him or he already submitted the request before for the same software. We just need to stop him like we need to show Error message after submit the request

mastanbabuk by Tera Contributor
  • 310 Views
  • 2 replies
  • 0 helpfuls

What is the PPN for Oracle java SE Universal subscription?

Hi ,I am checking for the #PPN for Oracle java SE Universal subscription? I have checked the content library but not find there.Can anyone help on this, if recently upload the entitlement for the -Oracle java SE Universal subscription?

Okta SSO Integration

Has anyone had any issues with the Okta SSO integration.What are the advantages of gathering data using this integration versus direct integration?Did you have issues with the amount of data coming into SN?

email account set up for dev

Hi Guys, how can I set up for email account for the dev instance.  have made a set up like this can someone its not working as in email is not coming up in dev instance please help! please guide !!

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tGhadage by Tera Contributor
  • 261 Views
  • 2 replies
  • 0 helpfuls

Citrix support for SAM

I am working on SAM and would like to understand if Citrix DaaS solution is supported and if yes, how to do it. I couldn't find any information on it, but only for the ITSM adapter. 

David Fajta by Tera Contributor
  • 1461 Views
  • 4 replies
  • 0 helpfuls

New Vendor Record

Hi all,Can anyone tell me why the "new" button is not showing up when attempting to create a new vendor or company. 'New' button is missing.  Does this require a specific role, if so which role?  

bvern by Tera Contributor
  • 286 Views
  • 1 replies
  • 0 helpfuls

"Installs requiring action" in SAM software asset overview

Hi All,Problem statement :  In software asset overview for Adobe systems (Captivate product) for 2019 version has 3  "installs requiring action" but has no entitlements attached to it. This is coming as a separate line item. This is the expected beha...

Anirudh29 by Tera Contributor
  • 1574 Views
  • 4 replies
  • 1 helpfuls

SAM Workspace "Licenses required" table name?

What is the exact table name of the "License required" tab in the SAM Workspace? Rather than going into each Software Model one at a time, there must be a table name where we can filter by product name or any other filter?...

1__ElieB by Tera Contributor
  • 339 Views
  • 1 replies
  • 0 helpfuls
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