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SAM - Import Adobe User Subscriptions Failing

shivani42
Tera Contributor

Hi All,

I am trying to execute the SAM - Import Adobe User Subscriptions job but getting an error saying:

 

SampAdobeAdminUnhandled exception for profile : XXXXXXXXXXX : Error: <html> <head><title>404 Not Found</title></head> <body> <center><h1>404 Not Found</h1></center> <hr><center>openresty</center> </body> </html>

 

Anyone has any idea why am i getting this error?

Thanks in Advance,

Shivani

 

12 REPLIES 12

shubhammathur
Tera Contributor

This issue is occurring due to the organizational ID, please add organization ID in Credentials and connections 

andynewey
Tera Expert

Adobe have changed the authentication process and I think they have recently switched off the original authentication process.  Check your Adobe subscription portal for details as you now need to use OAuth authentication.

Yes, that has happened in Oct'25. They have moved from JWT to OAuth.

JWT integration has been faced out from Adobe's side.