SAM license consumption allocation for single SSO with multiiple AD Groups

Juraj3
Tera Contributor

In ServiceNow SAM, how can license consumption be split when one SSO account is associated with multiple Active Directory groups representing different licensed products? We need to allocate distinct license costs to each product accordingly.

6 REPLIES 6

Hi @Juraj3 ,

yes it is, the group and users must be in sync with the SN groups and users. The platform team needs to setup the group sync between Azure and SN for your groups in scope.

 

Best, Dennis

Should my response prove helpful, please consider marking it as the Accepted Solution/Helpful to assist closing this thread.

What software model should be populated for the parent SSO application?

Should I create a general software model for the overall software product, and then add the specific models for which I need to track licenses using the additional option we discussed earlier?