SAM Pro - ability to see number of Microsoft or Adobe licenses installed out of licenses available
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2 hours ago
When you access the Microsoft or Adobe portals, it's possible to see how many licenses are being consumed out of the number of licenses available, for example 10 out of 15.
For our SAMPro implementation, we have integrations for MS and Adobe but we are unable to see this x out of y data in SAMPro under the license usage views.
After searching the ServiceNow documentation, Forum and other sources I have not been able to find anything that points to this being possible.
Thus, I'm hoping the Forum may be able to shed some light and point me in the right direction.
Many thanks in advance for your responses.
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2 hours ago - last edited 2 hours ago
Refer below documentation on how SAM Pro module work at high level
Microsoft 365 integration
Adobe integration
As part of ServiceNow SAM Pro, you will bring license usage data from the Publishers via integration and would need to create Entitlements. Reconciliation will calculate consumption and available licenses based on the entitlements and usage data. This in turn will be presented in Software Asset Workspace dashboards.
If this helped to answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan
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an hour ago
Thanks for marking the post as helpful.
As per community guidelines, you can accept more than one answer as accepted solution. If my response helped to guide you or answer your query, please accept the solution.
Thanks,
Bhuvan
