SAM -Publisher packs

[Vengadeshgiri]

Hi all,

Does anyone worked on any implementation for Publisher packs in SAM

[dreinhardt]

Hi @Vengadeshgiri,

are you looking for support to install the out-of-the-box publisher packs (e.g., Adobe, Microsoft, Oracle, ...) or do you want to create a new/own publisher pack?

Thanks, Dennis

[Vengadeshgiri]

Hi @dreinhardt ,

Both the things ,if i want to create custom Publisher pack how to achieve that? and How to configure the OOB publisher packs

Regards

Vengadesh

[dreinhardt]

Hi @Vengadeshgiri,

ServiceNow does not offer any kind of framework to create own publisher packs. The current publisher packs Includes features and logic for manufacturers for whom calculating compliance is somewhat more complex (e.g., MSFT, Oracle, SAP, IBM). Additional optimization dashboards and features are offered for these Tier 1 manufacturers (including downgrade suggestions).

Whats your current demand to create you own publisher pack, what feature do you miss for your publishers in scope?

As soon the publisher packs plugins are installed, they're ready to use and well documented how to setup each of them. Components installed with Software Asset Management Professional (servicenow.com) (Last part of the table, "Publisher pack add-on plugins") 

Overview about all publisher packs and documentation about features and setup

Supported software publisher licenses (servicenow.com)

Best, Dennis

[Vengadeshgiri]

Hi @dreinhardt ,

Do I need to integrate servicenow with MSFT ?