Hello I'm facing an issue with the reconciliation failing in SAM Pro Workspace however I can't find any information or error on why this failing? Any advice on where to look at the logs to understand what's causing this?
Hi All, Let me know if anyone is having any idea about how to use ATF to automate modules under software asset workspace ? Thanks in advance,Gorkshanath
Hi Everyone, We have followed all the steps mentioned here https://docs.snowsoftware.com/itsm-enhancer/en/UUID-88d29c59-ddb3-711b-39e0-fefa4e512fc1.html but still unable to extract the information from Snow Software. Can any one help us with this. Re...
Hi All, I have created new application that application should only visible to Indian region users. I have try to create role then i have given access but team is not satisfied please help me is there any other way ?
I can't seem to find anything around this.Discovery is finding java development kit (among others) on many of my servers and SAM displays them as not compliant under Oracle because they're 'unlicensed'. The problem is that in my case, all the discove...
Hi all,I'm struggling with this script, when a software instance is inserted or updated to create a new software package, however to also look for any duplicates but I'm either getting the result of a blank record or none at all. (function execute...
Hi, Im looking for an application to handle rental, consumables, service on rental assets. is there any application that can handle that today? thank you in advance
Hi, We've implented recently SAM into our SN instance. We would like to link some of the software models with the existing catalog we have right now, but when I try to do it I don't have the option to select it from a list, I just have the option to ...
Hi Team, Currently I am working on VMware Effective licensing position but I am unable to get vmware vSphere deployments details in the report. Could you please confirm which table I need to select to get the the vmware vSphere deployments details. C...
Hi Team, I am currently working on licensing position for particular publisher & for that I want to fetch data from ServiceNow but for that I am looking for only products which needs license or those are licensable and not components. Could you pleas...
Hello ServiceNow Community, I hope this message finds you all well. I'm still relatively new to using ServiceNow, but I'm learning quickly and excited to explore its capabilities further. Recently, I stumbled upon a configuration in our ServiceNow in...
Hi All, We're presently in the process of uploading entitlement data for SAP and have come across an issue where the SAP license metric doesn't align with the software model. Specifically, it states that the combination of the metric group 'SAP' and ...
Hello Experts, One of my client publishes their software models for software requests. Recently they came across some duplicate items in the software model table where some were created locally by the client itself to be able to publish the items in ...
My organization implemented HAM Pro in Tokyo and recently moved to Utah and realized there was a shift in the HAM Pro licensing model from just deciding to opt-in/opt-out of the four resource categories of Computer, Server, Network Gear, and Mobile D...
What table do the Publishers that show up in the Software Asset Workspace under the License Usage tab reside on? How can I get a list (count) of the Publishers that show up under the License Usage Tab in our Software Asset Workspace?I need to create ...
