What would optimizes way to delete the software installation table as part of clean up processs ?

snow57
Tera Contributor

‎03-03-2025 09:28 PM

 
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dreinhardt
Tera Sage

‎03-04-2025 02:44 AM

Hi @snow57 

please check System Data Management: Update/Delete Jobs with no... - ServiceNow Community

But please try to identify the root cause of the outdated records and try so solve it.

- Inventory Integration should be responsible to delete uninstalled software (e.g. as SG_SCCM or Discovery does)

- Use out-of-the-box business rules / logics provided by SN to remove software as soon a device is set to "Retired"

 

Best, Dennis

 

Should my response prove helpful, please consider marking it as the Accepted Solution/Helpful to assist closing this thread.
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snow57
Tera Contributor
In response to dreinhardt

‎03-04-2025 12:34 PM

Hi,

 

Thanks for the response. The OOB rules are not enough to clean up these . Is there any other conditions to clean up this process ?

 

Regards,

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