SAM Unlicensed Installation Issue

Rishavsolanki1
Tera Contributor

‎12-18-2023 11:01 PM

Supposed we purchased any software rights 11 where we can install software on unlimited machines but only 11 users can login at a time then how we can manage compliant in ServiceNow. because due to this all machines are coming unlicensed installation. 

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MercBuilding
Giga Guru

‎12-20-2023 01:41 PM

HI @Rishavsolanki1 ,

   What metric did you give on the entitlement? It should be 'Per User' and on the metric attributes you need to give unlimited installations.

 

Thanks