Despite Agents being live and connected as well as checks running . The data is not getting persisted in the staging table . Property to stage data for disabling reclamation rule is set to True as well. For some reason the data is not coming to this ...
Hi Community,My customer has expired contracts (in ast_contract) that he does not want to renew.He wants to differentiate between expired contracts to renew and those that he will not renew anymore.I see sub-states but I'm not sure if there is a corr...
Hello team, Can any one help me to understand what this report is and how it can be used?
Not able to put filter for most of the publisher where the data is proper and clean
Hello team, Can any one help me to understand what this report is and how it can be used?Software models with de-activated discovery maps report
One part of the organization does not want any discovery methods employed. In this area of the organization there are more than 100 servers. Is it possible to collect data, manually populate a dataset, and import it into SAM Pro and have everything...
Chh the situation and I will send you the link below to continue watching and watching the situation and I am
Hi,Integration is established between servicenow and salesforce crm. We are getting subscription profiles from salesforce and the data is getting stored in samp_sw_subscription table. There is a 'product' field present on this samp_sw_subscription ta...
Hi,We previously had SAMPro Module and had access to "Software Product" table. While adding any new Software Model, we had a reference field from Software Product Table.Now, we do not have SAMPro in our ServiceNow but do have basic SAM Module and whi...
Background:We are currently undertaking data discovery for what applications are used at a specific site.Question:Can you report Discovered Models with a count of how many software installations for each location?Using SQL the statement would be simi...
If an existing software contract gets renewed, should we update the existing software entitlement for that software, or should we create a new software entitlement?
Has anyone set up or updated their Adobe <> ServiceNow integration since Adobe decided to deprecate the Service Account (JWT) credentials that are still referred to on the 'Integrate with Adobe Cloud' instructions? We're running Vancouver and need to...
Entitlements without contract appear in Calendar based on End date, for License types:PerpetualSubscriptionEntitlements with contract appear based on end date of Contract, not end date of Entitlement.Contract model: Software License, Subscription, M...
Hi team, What all benefits does SAMPro gives when we integrate o365 with SAMPRO?will it help with below activiteis and if yes then how?1. License allocation2. License deallocation
Hi All,We've established an OOTB SaaS Integration with our Microsoft Office 365 Portal and our ServiceNow Instance (Washington D.C. Release) We have User license data flowing into our Software Subscription Data, but our Microsoft Admins were curious ...
