Same model but different PPN's
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04-08-2025 05:05 AM
I got a list of Adobe subscription products from out ITAM team.
One of them - CC Illustrator for teams, was mentioned 4 times with different PPN numbers. They all have different count of bar codes (Models)
65304053BC04A12 vs 65304053BC04B12 vs 65304053BC04C12
When I searched these 3 PPN's on ServiceNow SAM Pro Content Lookup, I don't see any tangible difference.
I am unsure if during reconcilication, these 3 should be treated as 3 different models or the same.
Would someone please explain?
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04-08-2025 10:50 AM - edited 04-08-2025 10:51 AM
Hi @iamkurt,
each Publisher Part Number is linked to a Discovery Map (DMAP). Each DMAP contains the definition for a unique software model based on the attributes - Publisher, Product, Edition, Version.
Your mentioned PPNs are linked all to the same DMAP and will linked to only one software model.
Best, Dennis