O365 Integration fails with GET error.
Software Asset Job fails, error is AADSTS900561: The Endpoint only accepts POST, OPTIONS requests, received a GET. Has anyone seen this before?
Forum Posts
SAM Standard software request workflow
Hi All,We are currently in the process of developing a SAM (Software Asset Management) software request workflow, and we would appreciate your suggestions and insights on a couple of queries we have encountered. Your expertise would greatly assist us...
Resolved! How is the reclamation candidate being created for low usage subscriptions (MS)
write the last used date to the Software Usage (samp_sw_usage) table, which is leveraged for Reclamation.I see the data in the usage table, and I have lots of old usage dates. What I don't see is any of these items in the reclamation candidate table?...
Using Software Model Subscription Condition with SSO Applications
We're using SAM Pro with SaaS License Management integrated with Azure AD for license management, spend, etc. We have quite a few SSO Applications that encompass multiple AD groups for granting different license types (e.g. reader, writer, admin, et...
Resolved! Client access is the right to use for a specific amount of time
Client access is the right to use for a specific amount of time.? Is it Yes or NO
Salesforce Integration mapping entitlements with import software model product data
Hi all, I am looking for some help or advice regarding the mapping with Salesforce Entitlements and Salesforce import Software Model product data. This mismatch is leading into that the ''Analytic Hub'' data within SaaS overview( usage vs entitlemen...
Resolved! How to create a field in the Hardware Model to indicate Form Factor ?
Hi, I recently got a requirement regarding add a field in the Hardware Model to indicate Form Factor. This field should be located on the "information" tab of the Hardware Model record (cmdb_hardware_product_model). The right hand column only has two...
Resolved! SCCM discovering model number in CI record but not in Model record
Hi We are running discovery for CMDB using SCCM We are discovering each CI successfully however we, discover the CI hardware model number in the CI record. We would like discovery to populate the Model Number on the model record and use the model num...
Accept or Reject the task by user
HiI am currently configuring a flow designer to handle software requests through the Service Portal. I want to suggest an alternate software to the user and provide them with the option to accept or reject it. Is there a way to allow the user to acce...
Resolved! Grant write rights to a single field with Field level ACLs
I need to grant write access to a certain field within the cmdb_software_product_model table to a custom role I created. This access must be restricted conditionally to some records of the table meeting criteria based on the "Manufacturer" field. It...
How does reconciliation work with SAM Foundation ?
Hello,I'm trying to understand how reconciliation is supposed to work with SAM Foundation. My understanding was that this is supposed to work with Software Discovery models. But I see that Software Discovery model is empty with SAM foundation and the...
Optimize servicenow licensing
How to optimize ServiceNow licensing?
Handling Duplicate Hardware Models
I am running Discovery and SCCM integration. I have found that after implementing field normalization on the Lenovo models I am now getting duplicate "Non-normalized" models being created after SCCM imports. What is the best method A)Merge the mode...
Resolved! Disabling SAM and deleting all Licensable data from the Instance
Hi Experts! I am fairly new to SAM. We started the SAM implementations and later we recognized it is not much needed and as we had over utilised the SAM SU license Susbcriptions, we are now planning to disable SAM and cleanup all related data in tabl...
Hardware Asset Warranty Expiration date and Purchase Date Informations
In our AMDB, we wanted to capture the Hardware Asset "Warranty Expiration Date" and "Purchase date" information. We have done integration for Dell, Lenovo and Netapp to get this information. However, we are still pending with the IBM, Check point, ...
