Same PA snapshot, but KPI Details shows 90 fewer records than Classic Analytics Hub

pavan Punna
Tera Contributor

We have automated PA indicators with Collect records enabled. The scores and stored pa_snapshots reconcile correctly, and Classic Analytics Hub displays the complete supporting population. However,  Next Experience UI > show records  omits exactly 90 records from two indicators.

August 5, 2026 results:

  • Denominator score/snapshot/classic view Show Records: 1,264

  • Next Experience UI Show Records: 1,174

  • Numerator score/snapshot/classic Show Records: 142

  • Next Experience UI Show Records: 52

Both metrics omit exactly 90 records, despite using the same indicators, collection date, Indicator Sources, and snapshots. There are no additional conditions, collection warnings, breakdown filters, or missing source records.

Has anyone encountered Next Experience UI applying an additional record filter or omitting part of a pa_snapshots population in Zurich? Is there a known problem record or fix?

 

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