Hi all,
As the title suggest we are experiencing issues with some of the widgets within one of our customers SAM Pro Software Asset Analytics area. These widgets display the no data available issue and we cant quite figure out why.
Doing some of my own research, and I may be wrong but this is how I have interrupted it, a data collection job will run which will create snapshots and these snapshots create scores which populate the scoresheet. This scoresheet data is then used to populate the indicator and thus allowing the widget to display the data. I know something must be blocking/stopping a snapshot from being taken to create these scores but I can't quite figure out why.
The particular widget we have been looking at is Snapshot of last meaningful activity, if this helps in anyway.
Any help or input is welcomed, and thank you in advance!
Cairns
