SAP Ariba Spoke – Need guidance on complete configuration after connection setup

[RifqaF924293819]

Hi,

I’m currently working on integrating SAP Ariba with ServiceNow using the SAP Ariba Spoke (IntegrationHub). Our objective is to synchronize Vendors (Suppliers) from SAP Ariba into ServiceNow and eventually create/update records in the core_company table.

Current Progress:

1. Installed the SAP Ariba Spoke.

2. Configured the required Connection & Credential Aliases. 

3. Successfully configured several REST/OAuth connections. 

4. OAuth token is being generated successfully.

5. We have reviewed the official ServiceNow documentation and completed the connection configuration.

Challenge:

The documentation mainly explains how to configure the connections, but it doesn’t explain the complete end-to-end process after the connections are established. We’re looking for guidance on:

1. Which SAP Ariba action should be executed first to retrieve supplier/vendor data?

2. Is there any out-of-the-box Flow or Subflow that should be used, or do we need to create our own Flow?

3. How do the following components work together?

• Execute Export Task 
• Copy Ariba File to Data Source
• Import Set
• Transform Map

4. Are there any out-of-the-box Data Sources and Transform Maps available, or are they expected to be created manually?

5. What is the recommended approach to synchronize vendors into the core_company table?

6. Are there any implementation guides, sample flows, or best practices that demonstrate the complete end-to-end process?

Additional Information Our initial scope is only:

•  Synchronize Suppliers/Vendors from SAP Ariba 
• Populate the core_company table 
• Run the synchronization on a scheduled basis (daily/weekly) If anyone has implemented this integration or can share the recommended approach, documentation, or sample implementation, it would be greatly appreciated.

[fknell]

My understanding is, that you have to create a flow, that will run periodically and triggers the corresponding Stream Action in Ariba to pull the data object.

In case no Stream Actions exists, you will have to go back and implement a web service on Ariba side.