SCCM Reclamation rule issue

[psyherin]

Hi all,

I am new to SAM so trying to get my head around with it. I have created a reclamation rule for "wireshark" and can see the import data from SCCM for last used but I dont see them under software usage table for wireshark. We migrated to Service graph connector and since then any reclamation rule we have created doesnt seem to be working at all. 

How do I go about troubleshooting this issue?

any help is appreciated.

Thanks

[ersureshbe]

Hi, In a non-prod environment check the existing demo data part of OOB. Just remove the configuration or modify the data and see the result. The same you can try for your scenario.

[psyherin]

Hi @ersureshbe ,

I have already tried it and the configuration is based of the OOTB record. Still not sure why it is not working.

[Jeff33]

We had a similar issue when we moved to SG-SCCM and HI support traced it back to a bug in an OOTB script include, "SCCMMultiDataSourceUtil".

Refer to line number 76 which calls a function in the script include SAMPLastUsed2019Util. There is a syntax error in this function call. the NEW keyword is missing.

The function call should change as below
From

sqlStatement =

sn_sccm_integrate.SAMPLastUsed2019Util().getSQLStatement(connectionAliasSysId);

TO

sqlStatement = new

sn_sccm_integrate.SAMPLastUsed2019Util().getSQLStatement(connectionAliasSysId);

[Herin]

Hi @Jeff33 , 

I have checked the script include and the code is correct as you pointed out.