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EOL and EOS report for softwares

Hello Team, We have SAM Pro enabled in our environment and integration with SCCM is also done. Need to understand to get EOL and EOS data populated what information one need to upload in the tool. Currently we can see Installed Software data in cmdb_...

removeOption to a Selectbox variable

Hi, I have a select box type variable where the options are from a reference table. The following removeOption doesn't works for me. Is it possible to remove the option by passing the corresponding sys_id. g_form.removeOption('variable_name', 'sys_id...

Microsoft O365 integration subscription identifier issue

Hello Client has purchased 3 versions of Project online in the:  Essentials, Plan 3, and Plan 5.  We have created entitlements and software models for each.  The Microsoft 365 integration profile has been established and is populating ServiceNow.  On...

SAM - What's New in Xanadu Demo Videos

Hey ServiceNow Community,Today's the day!  We've released Xanadu and there are exciting updates for the Software Asset Management solution.  Take a look at these short (< 8 mins) but impactful demo videos below to find out more: ServiceNow Xanadu - S...

SAM Pro - User subscriptions related to Power Apps not fetched

Hello All,  I'm implementing SAM Pro for a client to get SaaS licences. I've setup the integration profile for Microsoft 365 with the option of Power BI as well. I got mainly all the subscriptions the clients has to Microsoft products but not the Pow...

Resolved! Price history for entitlements

Hello, I need to keep track of price changes in entitlements. Currently, when we renew, we create a new contract to which we tie the relevant entitlements and, when the renewal is completed, we update manually start/end date and price in entitlements...

G4P3 by Tera Contributor
  • 826 Views
  • 2 replies
  • 3 helpfuls

Servicenow integration with github cloud

after successful implementation of Github cloud integration in ServiceNowthe user principle name not matching with 'sys_user' table in ServiceNow which results in user's field populating as empty on 'samp_sw_subscription' table in ServiceNow. any sug...

mahesh85 by Tera Contributor
  • 350 Views
  • 1 replies
  • 0 helpfuls

Vmware - Compliance on SAM Workspace

I would like to inquire about the requirements for demonstrating my compliance status to VMware within the SAM Workspace. Specifically, is there a need for any integration or SaaS license to facilitate this process?Additionally, regarding the new lic...

williampete by Tera Contributor
  • 787 Views
  • 2 replies
  • 1 helpfuls

Audit report

How to get audit report for business application  ?

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