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Normalization of Discovery Models using machine Learning

Hi,  While exploring pattern normalization rules, i came across Normalization using machine learning. For this we need to enable a plugin and the schedule job will normalize the discovery models. Has anyone used this plugin? If used did you see any p...

SAMPro normalization verification

How to ensure that the normalization feature of SAMPro is working correctly , Which table and fields should we review besides the dashboards . How can normalization results  be included as part of success portal, goals kpi  . 

Last activity date is not receiving for M365 integration

Hi All, Last activity of M365 integration is not receiving for all the  subscription. I have run the 'SAM- collect Microsoft 365 usage' job and it is showing the complete status, but last activity is not receiving in 'samp_sw_subscription' table. cou...

Resolved! User allocation import created new user records in ServiceNow

Hi All,I have imported user allocation via import sets and for the users that are not available in the user table , I was expecting the user allocation to be skipped but instead it created new user records and added the user allocation. I don't think...

VennilaP by Tera Contributor
  • 597 Views
  • 2 replies
  • 1 helpfuls

Resolved! Create "Entitlement" for Microsoft Products

We are implementing SAM Pro.Our organization has purchased the following licensing rights.Which of the list below should be registered as Entitlement?When I purchase an E5/E3 license, some of the lists below are included.Can you give me a guide if I ...

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jinhuis by Tera Contributor
  • 621 Views
  • 1 replies
  • 1 helpfuls

Non-standard Entitlement Import Error

Hello @dreinhardt  One of my client instance is showing following error reason as we import the entitlement data. We tested several times and it is successful for other publisher but failing specifically for "Palo Alto Network". Moreover, system is n...

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Duplicate User subscription for Adobe

Hello @dreinhardt  I was hoping if you could help me with this. One of my clients is seeing duplicate subscriptions for "Adobe creative cloud all app". The previously assigned subscription for "Creative cloud All app" have been migrated over to "Crea...

Active scheduled Job is not running

Hi, When we execute this "SAM- Apply latest content change" scheduled job, it is not run.This job is active but still not running. We checked on job results but this job is not visible in this page. Could any one please help on this.

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